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Our Legal Terms and What They Mean for Your Account

thor123 operates under a clear legal framework so you know exactly where you stand — from how your account data is handled to what governs your use of DANA, OVO, and GoPay deposits.

Account Data ProtectionDANA, OVO, GoPay Transaction TermsJurisdiction-Dependent AccessCookie and Retention PolicyYour Rights and Contact Path
thor123 Our Legal Terms and What They Mean for Your Account
DATA AND SECURITY

How We Protect Your Data and Account Access

Security is built into every layer of your account — from the moment you verify your identity to every GoPay or OVO transaction you make. We use SSL encryption across all pages, and account sessions are protected by OTP verification tied to your registered mobile number. Here is what we do on our end to keep your account and data safe.

Data Handling

We collect only the data needed to run your account — name, contact details, and payment references. No data is shared with advertisers or unrelated third parties.

Cookie Policy

We use session and functional cookies to keep you logged in and remember your preferences. You can manage cookie settings through your browser at any time.

Account Security

Every login triggers an OTP check to your registered number. Suspicious activity — such as a login from an unrecognised device — triggers an automatic account hold pending your confirmation.

Data Retention and Requests

Account data is retained for the period required by applicable law. To request a copy of your data or ask for deletion, contact us via live chat or the account help centre.

CONTACT CHANNELS

Reach Us About Any Legal or Account Matter

If you have a question about these terms, want to request a copy of your account data, or need to report a concern, our support team handles legal and account queries around the clock. Reach us through live chat, email, or your account help centre — we aim to respond to data and legal requests within a reasonable timeframe.

Live Chat Open the chat widget from any page in your account. Available around the clock for account, payment, and legal queries including DANA and OVO transaction disputes.
Email Support Send detailed legal or data requests to our support email. We handle account data access, correction requests, and policy clarifications through this channel.
Account Help Centre Log in and navigate to Help in your account menu. Submit a formal request for data export, account review, or terms clarification directly from your dashboard.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about how our legal terms work, what rights you have over your account data, and how to get in touch when something needs to change.

Access and eligibility depend on local law. Where local law permits, Indonesian regulations apply to your account activity. We recommend reviewing your local legal position before registering.

Log in, go to Help in your account menu, and submit a data access request. Alternatively, contact us via live chat or email and we will process your request within a reasonable timeframe.

Yes. Submit a deletion request through the account help centre or via email. We will remove your data subject to any retention obligations required by applicable financial or legal regulations.

Transaction references for DANA, OVO, and GoPay deposits are retained for the period required by financial regulations. They are used only for dispute resolution and account reconciliation — never shared with advertisers.

Material updates are communicated to your registered contact. Continuing to use your account after a policy update means you accept the revised terms, so check your messages when we notify you.

Contact us immediately via live chat. We will place a temporary hold on your account, review the session logs, and walk you through the OTP re-verification process to restore secure access.